Kettle
Matched by what matters.

Terms of Service

Plum App, Inc. · Effective date: November 2026

These Terms of Service govern your use of Kettle. By creating an account, you agree to them.

1. Eligibility

You must be at least 18 years old, legally able to enter this agreement, and not previously removed from Kettle for violating these terms. One account per person, with accurate information.

By creating an account, you represent and warrant that you have never been convicted of, or pled no contest to, a felony or indictable offense (or a crime of similar severity), a sex crime, or any crime involving violence or a threat of violence, and that you are not required to register as a sex offender with any government registry. We may, but are under no obligation to, screen members against public records or registries, and we may deny or terminate access based on the results or on a violation of this representation.

2. Verification

Kettle requires identity verification by live selfie. You agree to complete verification honestly and not to impersonate anyone.

3. Your Account

You are responsible for your account and for keeping your login credentials secure. Tell us promptly at hello@kettle.dating if you believe your account has been compromised.

4. Acceptable Use

You agree not to:

5. Your Content; Other Members' Content

You keep ownership of the content you submit. You grant us a worldwide, royalty-free, non-exclusive license — sublicensable to the service providers who operate our infrastructure — to host, store, display, reproduce, and process your content as needed to operate, improve, and secure the service, including matching, safety moderation, and display to your matches. This license ends when your content is deleted from the service, subject to the limited retention described in our Privacy Policy. You represent that you have all rights needed to post your content. We may review, screen, or remove content, and restrict accounts, at our discretion, but we have no obligation to monitor.

Other members' content belongs to them. We do not endorse, verify, or take responsibility for any member's statements or content; your reliance on it is at your own risk.

6. Our Intellectual Property; Feedback

The Kettle service — including the app, website, matching engine, designs, text, graphics, logos, and the KETTLE name and marks — is owned by Plum App, Inc. and protected by intellectual-property law. We grant you a limited, personal, non-exclusive, non-transferable, revocable license to use the app for your personal, non-commercial use. No other rights are granted. If you send us suggestions or feedback, we may use them without restriction or compensation.

7. Safety

Kettle does not conduct criminal background checks on members. Verification reduces, but cannot eliminate, the risk of misrepresentation. Use good judgment, meet in public places first, and review our safety guidance. You are solely responsible for your interactions with other members.

Never send money or share financial information with anyone you meet on Kettle, however compelling the story. Report any member who asks, using the in-app report function.

8. Release of Claims Between Members

Kettle provides introductions; members are responsible for their own conduct. To the fullest extent permitted by law, you release Plum App, Inc. and its officers, directors, employees, and agents from claims, demands, and damages of every kind, known or unknown, arising out of or in any way connected with disputes between you and other members, including online conduct and in-person meetings. If you are a California resident, you waive California Civil Code § 1542, which states: "A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party."

9. Matching

Matches are generated by our compatibility engine and provided as-is. We do not guarantee any particular number of matches, nor any outcome.

10. Purchases

Kettle is currently free. If we introduce paid features or subscriptions, their price, billing terms, renewal, and cancellation terms will be presented to you before you purchase, will comply with the rules of the app store you purchase through, and will form part of these terms upon your acceptance at purchase. Any automatically renewing subscription will be disclosed as such before you buy it, and you will be able to cancel renewal through your app-store account settings.

11. Modifying the Service; Termination

We are always working on Kettle and may add, change, or remove features, or suspend or discontinue all or part of the service, at any time. Where a change materially affects you, we will give reasonable notice where practicable.

You may delete your account at any time. We may suspend or terminate accounts that violate these terms, create risk for members, or abuse the service.

12. Copyright Complaints

We respect intellectual-property rights and expect members to do the same. If you believe content on Kettle infringes your copyright, send a notice to hello@kettle.dating with the subject "Copyright Notice," identifying the work, the allegedly infringing material, your contact information, a statement of good-faith belief that the use is unauthorized, and a statement, under penalty of perjury, that your notice is accurate and that you are the owner or authorized to act for the owner. We will remove or disable access to infringing material as appropriate and will terminate the accounts of repeat infringers.

13. Disclaimers; Limitation of Liability; Time to File

Kettle is provided "as is" and "as available," without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. To the maximum extent permitted by law, Plum App, Inc. is not liable for indirect, incidental, special, consequential, or punitive damages, or for the conduct of any member, whether online or offline.

Liability cap. To the maximum extent permitted by law, the aggregate liability of Plum App, Inc. for all claims relating to the service shall not exceed the greater of (a) one hundred U.S. dollars ($100) and (b) the amounts you paid us for the service in the twelve months preceding the event giving rise to the claim. The existence of more than one claim shall not enlarge this limit. These limitations are a fundamental basis of the bargain between you and us.

Time to file. Except where prohibited by law, any claim arising out of or relating to the service must be filed within one (1) year after the claim accrued, or it is permanently barred.

14. Indemnification

You agree to defend, indemnify, and hold harmless Plum App, Inc. and its officers, directors, employees, and agents from and against any third-party claims, demands, actions, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your content; (b) your use or misuse of the service; (c) your interactions, communications, or meetings with other members, whether online or in person; (d) your violation of these terms; or (e) your violation of any law or of the rights of any person, including intellectual-property, privacy, or publicity rights. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which case you agree to cooperate with our defense. This section survives termination of your account or these terms.

15. Dispute Resolution — Arbitration Agreement and Class Action Waiver

Please read this section carefully. It affects your legal rights, including your right to file a lawsuit in court and to have a jury trial.

(a) Informal resolution first. Before starting any arbitration or lawsuit, you and we agree to try to resolve the dispute informally: the party raising the dispute must send the other a written notice describing the dispute and the relief sought (to us: hello@kettle.dating, subject "Dispute Notice"; to you: the email on your account), and both parties shall negotiate in good faith for 60 days before commencing any proceeding. This is a condition precedent to arbitration or suit.

(b) Agreement to arbitrate. Except as provided in subsection (e), you and Plum App, Inc. agree that any dispute, claim, or controversy arising out of or relating to these terms or the Kettle service shall be resolved by binding individual arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules. The Federal Arbitration Act governs this agreement to arbitrate. The arbitrator — not a court — shall decide all issues, including the scope and enforceability of this arbitration agreement, except that a court shall decide the enforceability of the class action waiver in subsection (c).

(c) Class action waiver. You and we each agree to bring claims only in an individual capacity — not as a plaintiff or class member in any class, consolidated, or representative proceeding — and the arbitrator may not consolidate claims or preside over any form of class proceeding. If this class action waiver is held unenforceable as to a particular claim, then that claim (and only that claim) shall proceed in court rather than arbitration, and this subsection shall not be severed from the agreement to arbitrate for any remaining claims.

(d) Procedure, venue, and fees. Arbitration shall be conducted in English by a single arbitrator, by videoconference or, if an in-person hearing is required, in the county where you reside or in Salt Lake County, Utah, as the AAA rules provide. Payment of filing, administration, and arbitrator fees is governed by the AAA Consumer Arbitration Rules; we will pay those fees to the extent the rules require, and if your claim is for $10,000 or less and is not frivolous, we will reimburse your AAA filing fee upon the arbitrator's final decision. Each party bears its own attorneys' fees unless applicable law provides otherwise.

(e) Exceptions. Either party may (i) bring an individual claim in small claims court in a court of competent jurisdiction, and (ii) seek injunctive or other equitable relief in court for infringement or misuse of intellectual property or to address safety concerns, without first arbitrating.

(f) Coordinated filings. If 25 or more demands for arbitration raising similar claims are filed against us by the same or coordinated counsel, the parties agree that the AAA shall administer them in staged batches of up to 25, with a single batch proceeding at a time, before the remainder are filed or administered; statutes of limitation are tolled for demands awaiting their batch.

(g) Opt-out. You may reject this arbitration agreement and class action waiver, without penalty, by emailing hello@kettle.dating with the subject "Arbitration Opt-Out" within 30 days of first accepting these terms, stating your name and account email. If you opt out, or where this section is found unenforceable, disputes shall be resolved exclusively in the courts identified in Section 16, and both parties waive any right to a jury trial to the fullest extent permitted by law.

(h) Survival. This Section 15 survives termination of your account or these terms.

16. Governing Law and Forum

These terms are governed by the laws of the State of Utah, without regard to conflict-of-law principles. Any dispute arising out of or relating to these terms or the service that is not subject to another dispute-resolution provision shall be brought exclusively in the state or federal courts located in Salt Lake County, Utah, and you consent to the jurisdiction of those courts.

17. General Provisions

18. Changes

We may update these terms; material changes will be notified in the app or by email before they take effect. Continued use after changes take effect constitutes acceptance.

19. Contact

Plum App, Inc. · hello@kettle.dating